AI POLICY

This Policy applies to the use of AI by MANUS 360 (Company) in the conduct and management of our business, how we interact with our partners, and how we delivery products and services to our customers. 

We use publicly available AI applications that are reviewed by the Company to enhance and optimize how we conduct business. We use reasonable criteria to ensure that our Responsible AI Principles are adhered to, and that we protect the interests of individuals, organizations and society. We are particularly focused on ensuring the protection of privacy, intellectual property, and the accuracy of information. We recognize, as should everyone, that the use of AI can have unforeseen and unpredictable outcomes, and so we continuously re-assess our use of AI. 

Acceptable Use: AI shall be used in a professional, ethical, and lawful manner. Users shall respect the rights of others and shall not use AI in any way that is illegal, harmful, interfers with the use of AI by other, or is otherwise inconsistent with the Responsible AI Principles adopted by MANUS 360. AI programs shall not be used to produce or otherwise interact with information, images, files, or other digital content not related to company objectives, including obscene or potentially offensive content. 

Privacy and Data Protection: AI shall not be used in a way that infringes upon individuals' privacy rights. The use of AI must comply with applicable privacy laws and regulations and with our company's Data Protection Policy. Users are prohibited from inputting personally identifiable information or sensitive business information into third-party AI applications. The application of the MANUS 360 Data Classification Policy shall be strictly enforced. 

Security: Users are provided with access to MANUS 360 owned AI platforms in accordance with their job responsibilities. As with all corporate technology systems and data, users must take all necessary precautions to prevent unauthorized access to AI and to protect the integrity and security of the platform(s). This includes protecting passwords and other access information, updating and patching software as required, and reporting any suspected security breaches immediately to a MANUS 360 executive. 

Transparency: Where AI interacts with individuals, either internally or externally, it must do so in a transparent manner. Users must ensure that individuals are aware when they are interacting with AI and what data the AI is collecting, processing, or using. 

Accuracy and Quality: Users must ensure that data used by AI is accurate, complete, and high-quality to the maximum degree possible and within the control of MANUS 360. Inaccurate or poor-quality data can lead to incorrect or biased decisions in AI. Users are encouraged to also consider the context in which the output will be incorporated into business works for appropriateness and accuracy. All AI-produced works are subject to quality assurance review processes before incorporation into production data sets, product builds, or customer deliverables in accordance with the company's Quality Management System (QMS) policy, programs, and processes. 

Fairness and Non-Discrimination: AI must not be used in a way that discriminates against or harms individuals or groups based on characteristics such as race, color, religion, sex, national origin, age, disability, or genetic information. 

Training and Supervision: Users must undergo appropriate training before using AI for company purposes. The use of AI must be supervised by appropriately trained personnel who can understand and manage the risks associated with the use of AI. 

Auditing and Monitoring: The use of AI will be subject to regular audits and ongoing monitoring to ensure compliance with this Policy and with other applicable laws, regulations, and other internal and external mandates. The use of AI may also be monitored for compliance purposes. 

Intellectual Property: Users must respect the intellectual property rights associated with AI. Unauthorized copying, distribution, or reverse engineering of AI is prohibited. Furthermore, employees and our direct independent contractors (ICs) are prohibited from using AI platforms to manipulate, alter, or otherwise reproduce copyrighted content for business purposes.   

Disciplinary Process: Violations of this Policy may result in disciplinary action, up to and including termination of employment or contract, legal action, and/or reporting to relevant authorities. 

Reporting: Violations of the Policy, whether intentional or accidental, shall be reported to a MANUS 360 executive who shall determine appropriate actions.